§1. General provisions
These terms define the basic rules for the sale of applications, licenses, dedicated websites and digital services offered by BEELOGIC SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, with its registered office at ul. Adama Mickiewicza 29, 40-085 Katowice.
These terms apply to services and products presented on the BeeLogic website and on dedicated websites owned by BeeLogic, unless a separate agreement, offer or terms for a specific service provide otherwise.
§2. Definitions
- Application - a computer program, web system, panel, portal, electronic publication or other digital solution made available to the client.
- Licensee or Client - an entrepreneur or other entity using the application, service or dedicated website.
- Licensor - BeeLogic or a partner who grants a license to use the application based on separate terms.
- Agreement - a license, sales, implementation or service agreement concluded with the client.
- Website - a website or login system through which the client uses the service or application.
§3. Technical requirements
Using applications, panels, online services or dedicated websites may require Internet access, an up-to-date browser, an active user account and meeting the requirements indicated in the offer, agreement or documentation of the specific service.
The client should use the services in accordance with their intended purpose, applicable law, security rules and documentation provided by BeeLogic.
§4. Orders and conclusion of agreement
An order may be placed through a form, email, dedicated system, offer acceptance or another agreed communication channel. Each time, the scope, price, deadline, payment model and delivery conditions should result from the offer, order, agreement or correspondence confirming the parties’ arrangements.
If a product or application is provided by a partner, responsibility for its content, operation, license terms and maintenance may result from the partner’s terms indicated for the specific service.
§5. Payments and invoices
Prices for services, applications or licenses are provided in the offer, price list, order or agreement. Unless stated otherwise, prices are given in Polish zloty and may include VAT in accordance with applicable regulations.
- payment by bank transfer based on an invoice or pro forma invoice,
- electronic payment, if available for the given service,
- other payment forms accepted by BeeLogic for a specific order.
Invoices may be issued and sent electronically if the client has consented to this or if it follows from the parties’ arrangements.
§6. License and use of the application
The scope of the license, its duration, number of users, technical limitations and rules for using the application are defined in the agreement, offer, license terms or documentation of the specific application.
Without written consent from BeeLogic or the relevant licensor, the client is not entitled to copy, modify, decompile, make available to third parties, resell or distribute the application beyond the granted license.
§7. Service delivery and liability
BeeLogic provides services with due care, in accordance with the agreed scope and schedule. Delivery deadlines may depend on the timely provision of materials, access, decisions, approvals and information by the client.
BeeLogic is not liable for interruptions, errors or limitations resulting from independent causes, including the actions of external providers, client infrastructure, lack of required access, force majeure or improper use of the application.
§8. Complaints
Complaints regarding services, applications or website access may be submitted by email to biuro@beelogic.pl or through the appropriate contact form.
The report should include a description of the problem, contact details and information allowing the situation to be reproduced. BeeLogic reviews complaints without undue delay, no later than within 14 days of receiving a complete report, unless the nature of the matter requires longer analysis.
§9. Personal data
The rules for BeeLogic’s processsing of personal data are defined in the Privacy Policy. For services delivered with partners or external providers, additional documents indicated for the given service may also apply.
§10. Final provisions
BeeLogic may update these terms for important reasons, in particular in the event of changes in regulations, service delivery methods, technology, offer or sales organization.
In matters not regulated by these terms, Polish law applies. The terms are available at www.beelogic.pl.